Shipping Policy
Shipping Within Canada
We ship exclusively to addresses within Canada. All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Free Shipping
We offer free shipping on orders over $200 CAD to anywhere in Canada.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. All prices are in Canadian dollars (CAD).
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Limitation of Liability
Next Age Peptides is not responsible for any loss, damage, or delay once the package has been shipped and is in the possession of the selected postal service.
Once we have shipped your order and provided you with tracking information, any issues including but not limited to delayed delivery, lost packages, damaged items during transit, or incorrect delivery addresses become the responsibility of the customer and the carrier (Canada Post, UPS, FedEx, etc.).
We strongly recommend that you:
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Double-check your shipping address before completing your order
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Monitor your tracking information regularly
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Contact the carrier directly for any delivery issues
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Ensure someone is available to receive the package
Returns and Refunds
Due to the sensitive nature of our products we do not accept returns or refunds
Contact Us
If you have questions or concerns regarding this Refund & Return Policy, please contact us: info@nextagepeptides.com